This year my wife and I switched our internet cable service provider from Gehua to China Unicom. Both of them are bad. Why? Here is what we experienced.

When we were using Gehua, the internet connection was often off. When we called them, they always told us they would report problem and let technician contact us and fix problem. They did not refund at all, or prolong the service for free. No way to get that. One thing happened last year, or the year before last year, the whole community here could not connect to the internet, for several days. I believe a lot of people in our community called them again and again, and finally, they reluctantly gave us one month for free.

 

  • 1